Perceived Influences of Office Ergonomics on the Job Performance of Confidential Secretaries in Government Ministries in Gombe State

ABSTRACT:

This study investigates the perceived influences of office ergonomics on the job performance of confidential secretaries in government ministries within Gombe State, Nigeria. With growing emphasis on workplace efficiency, office ergonomics has emerged as a key determinant of employee productivity, job satisfaction, and health. Using a descriptive survey design, data were collected from 120 confidential secretaries across ministries using a validated structured questionnaire. The study analyzed how workstation design, ergonomic furniture, lighting, noise control, and equipment placement affect performance outcomes such as accuracy, speed, and reduced fatigue. Findings reveal that ergonomic interventions significantly enhance job performance, reduce musculoskeletal discomfort, and improve efficiency. The paper recommends prioritizing ergonomic design in public offices, training secretaries in proper workstation use, and institutionalizing regular ergonomic audits. These measures could improve productivity and promote occupational well-being in government institutions.

Keywords: Office ergonomics, job performance, confidential secretaries, workplace productivity, Gombe State.